Boarding and Alighting Vehicles

Slips, trips, and falls

All staff and passengers

- Driver to pick up/set down in safe areas. - Use kneel facility if necessary. - Ensure step and floor areas are clear and well-lit. - Aisles must be unobstructed.

Onboard Luggage Stowage

Falling objects, restricted access

All staff and passengers

- Limit overhead storage to 7kg. - No glass items allowed. - Driver may refuse oversized baggage.

Under Vehicle Stowage

Back injuries, sprains, crush injuries

All staff and passengers

- Only driver to load luggage. - Heavy luggage to be flagged. - No sharp or flammable items allowed.

Vehicle Fires

Smoke inhalation, burns

All staff and passengers

- High maintenance standards. - Modern fleet with fire detection. - Emergency exits kept clear. - No smoking policy.

Vehicle Breakdown

Injuries, environment hazards

All staff and passengers

- Modern fleet with 24hr breakdown cover. - Drivers trained in breakdown procedures. - Hazard lights and triangles used as needed.

Passenger Behaviour

Crush injuries, distractions

All staff and passengers

- Party leaders to oversee passenger behavior. - Seatbelts mandatory. - Alcohol prohibited onboard. - Drivers may stop for safety concerns.

Driver Performance

Personal injury due to driver fatigue

All passengers

- DBS-checked, CPC-trained drivers. - Strict adherence to driving regulations. - Alcohol/drug spot checks.

Road Traffic Incident

Personal injury

All staff and passengers

- Passengers to wear seatbelts. - Emergency exits identified before travel. - Emergency services contacted immediately when required.

Vehicle Environment (Motion/Movement)

Sickness, DVT

All staff and passengers

- Modern fleet with comfort-focused routing. - Regular stops provided. - Drivers to keep passengers informed during traffic-related delays.

Vehicle Door Opening (Abroad)

Injury due to traffic flow

All staff and passengers

- Drivers to stop only in safe areas. - Party leaders to wear hi-visibility clothing during boarding/alighting.