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COVID 19 Statement

Updated 17th August 2020

Since our temporary closure, we've been hard at work on extensive plans to ensure that we'd be able to welcome guests and staff members back in the safest way possible. Following both the UK Government guidelines & the World Health Organization information, we have developed several measures to ensure that despite the new regulations your holiday experience will still be an enjoyable one.

Upon your arrival at the hotel you’ll find hand sanitisers at the entrance & throughout the building. We have increased cleaning & disinfecting in public spaces, with a focus on the reception desk, door handles, public toilets & room keys. We are using screens in some areas of the hotel to protect both staff and guests in face to face interactions. In all our public areas, (Bars, dining room, patio) we have set all tables 2m apart in line with Government Guidelines. We ask all our guests to respect the social distancing markers and notices around the hotel.

Hotel bedrooms will be deep cleaned & to protect our staff & minimize people entering your room we will not be offering a housekeeping service during your stay. We will ensure that you have access to provisions during your stay (towels, toilet rolls, hot drink items etc). Our team will be provided with PPE (masks, gloves, aprons) to ensure that they can carry out their roles effectively whilst maintaining the highest possible standards of cleanliness for our guests.

We are looking forward to welcoming you back to the Laguna. This document has been compiled using current guidelines which may be subject to change in the future. We will endeavour to keep you updated as the situation progresses.


Laguna Hotel is conveniently located close to Bournemouth’s beautiful Central Gardens, the lively town centre and just a short walk from our renowned seven miles of sandy beaches.

Our guests have access to our leisure facilities and are encouraged to relax in our indoor heated swimming pool, spa bath and solarium. We provide seasonal entertainment in one of our two bars which can include a variety of musicians, quizzes and bingo. With the addition of a dance floor and a games room with pool and table tennis, you can be assured that every want and need is taken care of.

We offer some of the best value accommodation in Bournemouth for relaxation, informality & comfort. At the Laguna Hotel, all of our en-suite rooms have a colour television, tea and coffee making facilities and can comfortably accommodate groups of family and friends. The picturesque and spacious hotel grounds are kept flourishing all year round, proving an ideal place to unwind and relax. We also offer free onsite parking and Wi-Fi internet connection. Please note that the Laguna is an older, dated hotel which has been here for many years, if you want warm friendly, helpful Staff, good food and a clean hotel with a great location, please visit us.

Bournemouth is an exciting town to visit with plenty to offer for everyone. The town centre is packed full of stores and restaurants making it the perfect place to indulge in some shopping, or to sample some of Bournemouth’s enticing cuisine.

Surrounding Bournemouth are many other areas of interest to discover. The New Forest is a beautiful National Park with ponies wandering freely around the woodland and villages within. Nearby Poole Quay has a scenic harbour and modern shopping centre to keep you busy. Additionally, other places such as Dorchester, Winchester and Southampton are all teeming with history and sights just waiting to be explored. Laguna Hotel operates regular trips and excursions to surrounding areas using our own coaches. Please enquire at the Hotel Reception for more information about up and coming excursions.

All of our guests are assured of a very warm welcome from our resident proprietor and family, who have managed the hotel for over 60 years and spare no expense at ensuring every guest, has a most enjoyable stay. Our friendly, staff generous hospitality and dedication to our guests has resulted in an impressive reputation which we do all we can to justify. We look forward to welcoming you to the Laguna and wish you a most pleasant stay with us.


The Gwynne Family


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