Amazon Tour & Swindon

Step behind the scenes at one of the world’s most advanced logistics operations with a fascinating guided tour of the Amazon Fulfilment Centre in Swindon. This unique experience offers an insight into how millions of items are stored, picked, packed, and dispatched every day. Witness cutting-edge technology in action, including robotics, conveyor systems, and the seamless coordination that ensures orders reach customers quickly and efficiently.

During the tour, knowledgeable guides will explain each stage of the fulfilment process, from the moment products arrive at the warehouse to when they are shipped out. You’ll gain a real appreciation for the scale, precision, and innovation behind one of the world’s leading online retailers. Whether you’re interested in technology, logistics, or simply curious about how your online orders arrive so quickly, this is a truly eye-opening visit. The tour is approximately 60-90 minutes long.

 

Attire

To ensure the safety, comfort, and security of all guests, visitors are required to follow the dress code while participating in warehouse tours. Guests must wear flat, closed-toed, and closed-heeled shoes (no sandals, clogs, Crocs, or high heels). We recommend comfortable shoes or trainers. Visitor badges must be worn at all times for security and identification purposes (Amazon will issue breakaway-type lanyards upon check-in). Long hair must be pulled at or above shoulder length. Loose-fitting clothing and accessories (such as long-hanging jewellery, scarves, or ties) are not permitted. Headscarves worn for religious reasons are permitted but must be tucked in securely. Other attire or head coverings worn for religious reasons are permitted, provided they do not create a safety hazard.

Not Permitted:  Sandals, clogs, Crocs, high heels, or other unstable footwear. Offensive or revealing clothing.

 

Our warehouse is an active work environment with moving equipment, shelving, and uneven surfaces. Appropriate attire, identification, and footwear help reduce the risk of injury and ensure security.

 

Visitors who do not meet these requirements will not be permitted to join the tour.

 

ID

Upon your arrival, your tour leader will ask for a government issued photo ID. Please ensure that guest information submitted during sign-up matches the guest ID. Guests under the age of 18 are not required to provide any form of identification.

 

 

Accessibility    The Amazon Fulfilment Centre in Swindon is fully accessible, with step-free access, lifts, and accessible toilets available.  On the tour you may walk up and down at least one flight of stairs and walk approximately ½ - 1 mile.

Swindon offers a lively mix of things to see and do, with plenty of shopping, culture, and places to eat and relax. Shoppers can explore spots like the Brunel Shopping Centre and the popular Swindon Designer Outlet, which features dozens of big-name brands and discounted stores, making it a real hotspot for bargain hunting. For culture, attractions such as the STEAM Museum and the Museum and Art Gallery showcase the town’s railway heritage and impressive art collections, giving visitors a glimpse into Swindon’s history and creativity. Around Old Town and the centre, you’ll find a wide range of cosy cafés, traditional pubs, and diverse restaurants—from casual coffee spots and diners to international cuisines like Italian, Indian, and Mediterranean—offering something for every taste. Whether you’re browsing shops, exploring museums, or enjoying food and drink, Swindon has a little bit of everything to keep visitors entertained.