Lines open 9am to 5:30pm
01202 767022
Risk Assessment
EMAIL: enquiries@lagunaholidays.com
This document in not meant to replace any existing risk assessment done by the party leader.
The document is based solely on the service that we provide and the coaches we supply.
Any queries on this assessment please
contact Laguna Travels management team. Risk assessment
updated 14/09/2023.
Description of Hazard | Risks | Persons Affected | Control Measures |
Boarding and Alighting Vehicles | Personal Injury: - Slips, trips and falls | All staff and passengers | - Driver to pickup/set down in a safe area - Driver to use vehicle kneel facility when necessary - Driver to make sure vehicle step and floor area clear - Driver to ensure vehicle interior well illuminated - Aisles not to be obstructed - Party leaders to inform all passengers to board in a slow and controlled manner to ensure their safety |
On Board Luggage Stowage | Personal Injury: - Objects falling from height - Exits blocked - Restricted access and egress | All staff and passengers | - Maximum of 7kg stored overhead - No glass objects - Party leaders to access all internal baggage requirements - Driver has the right to refuse any oversized baggage onboard in the interest of passenger safety |
Under Vehicle Stowage - Luggage loading and unloading | Personal Injury: - Back injuries - Sprains and strains - Crush injuries | All staff, passengers and party leaders | - Only driver to load luggage into the vehicle luggage compartment - Driver training luggage good practice guide - Passengers or party leaders must make drivers aware of heavy luggage - No sharp items - No flammable liquids or substances - Driver to ensure luggage area is clear before closing lockers |
Vehicle Environment - Movement - Passenger movement | Personal Injury or Unwell Feeling: - Sickness - DVT (Deep vein thrombosis) | All staff and passengers | - High specification modern fleet - Experienced drivers - Route planned in interest of passenger safety and comfort - Regular stops |
Vehicle Fires - Onboard - External as a result of RTC | Personal Injury: - Smoke inhalation - Heat stress - Burns | All staff and passengers | - High maintenance standards - Modern Fleet - No smoking policy - Vehicle fitted with CCTV - Onboard detection fitted - Driver to maintain access and egress routes - Emergency exits must be kept clear - Safety brief given prior to departure - Party lead/teacher to maintain discipline order whilst coach is in motion - Party lead/teacher to be vigilant of ignition sources - Regular vehicle tidy-up |
Vehicle Breakdown | Personal Injury: - RTC injuries - Slips, trips and falls - Environment | All staff and passengers | - Modern and well-maintained fleet and extensive fleet support (24hr) - Scania/Volvo UK/ European Breakdown cover (24hr) - Drivers trained in breakdown procedures/ best practices - Driving times limited to legal maximums (monitored and controlled) - All coaches and drivers carry mobile phones - Passengers are moved to a place of safety if appropriate/ move forward in vehicle in event of passengers staying on coach - Use hazard warning lights and warning triangles |
Passenger Behaviour and Safety | Personal Injury: - Crush injuries - Slips, trips and falls - Distraction of the driver - Distraction of other road user (passenger windows) | All staff and passengers | - Teachers and Party leaders to be responsible for the overall behaviour and safety of the passengers in their care - Driver has the right to stop the coach in the interest of passenger safety - Seatbelts must be worn - Passengers must be remain seated and forward facing at all times - Toilet facilities must be used in a matter of urgency - Driver to be made aware of toilet request - No alcohol to be consumed onboard |
Driver Performance | Personal Injury | All passengers | - All drivers are DBS checked - All drivers are CPC (driver) trained and licenced - All drivers to have adequate breaks and to comply with driving regulation (VOSA) - Alcohol and drug policy regular spot checks with breathalysers - All drivers receive clear instruction and guidance before trip departure - Tachograph records externally monitored |
Road Traffic Incident | Personal Injury | All staff and passengers | - Identify emergency exits to passengers before journey starts - Keep aisles and exits clear - All passengers to wear seatbelts - Passengers are moved to a place of safety if appropriate/ move forward in vehicle in event of passengers staying on coach - Use hazard warning lights and warning triangles - Liase with teaching staff to ensure supervision of students - Call the emergency services and request appropriate service required - Inform office of incident office manned 24/7 - First aid kit supplied on all vehicles |
Vehicle Environment - Motion - Passenger Movement - Vehicle door opening into traffic flow whilst abroad | Personal Injury or Unwell Feeling: - Sickness DVT (Deep vein thrombosis) | All staff and passengers | - High specification modern fleet - Experienced drivers - Route planned in interest of passenger safety and comfort - Regular stops - Toilet facilities onboard - Drivers to stop only in designated areas where safe to do so - Drivers to inform passengers of traffic situation and to exercise care - Minimise times when the situation occurs - Ensure leader/teacher wears hi-visibility clothing when passengers are alighting |
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